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Shipping Policy

To find out more

For more information on our course booking and cancellation policy, please call us on 44 (0)1223 463757 or email us at enquiries@camb-ed.com

United Kingdom

How long will the goods take to arrive?
Standard delivery to the UK usually takes between 5-7 working days.
How will the goods be delivered?
All items are sent by recorded delivery and will require a signature upon receipt of the parcel.
Delivery rates for the goods
Delivery of goods within the UK is free of charge. For our purposes the UK includes England, Wales, Scotland, Northern Ireland and all BFPO addresses.

VAT
VAT will be charged on all delivery rates. Delivery to the UK is free of charge therefore no VAT will be added to the delivery. VAT is added to all of our products and services with the exception of certain book items.

Refund Policy
For any returns the cost of delivery will not be refunded. For more information on our refund policy please click here.

International

How long will the goods take to arrive?
Standard delivery to international destinations usually takes between 7-10 working days.
How will the goods be delivered?
All items will be sent by DHL. Each delivery will be fully tracked and will require a signature upon receipt of the goods.

VAT
For countries outside of the EU no VAT will be added to your order. However if you attend a delegate course within the UK, VAT will be charged. Orders received from countries that are a part of the EU will be charged VAT at the current UK rate. Trading businesses within the EU will not be charged VAT if they can provide Cambridge Education with a VAT number. VAT is not added to certain book items.

Refund Policy
For any returns the cost of delivery will not be refunded. For more information on our refund policy please click here.

Delivery rates
All items for international deliveries will be charged according to their weight and the shipping zone that your country belongs to. If the total weight of your order is greater than 100kg you will be invoiced for the postage and packaging seperately.

Shipping Zones
Our zones refer to:
Zone 1
Belgium, Channel Islands, France (Paris), Germany (Cologne & Frankfurt), Ireland Republic of, Luxembourg, Netherlands.
Zone 2
France (All other locations), Germany (All other locations).
Zone 3
Austria, Denmark, Finland, Greece, Italy, Portugal, Spain, and Sweden.
Zone 4
Andorra, Bulgaria, Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Monaco, Poland, Romania, Slovakia, Slovenia.
Zone 5
Canada, Mexico, and USA.
Zone 6
Belarus, Canary Islands, Gibraltar, Liechtenstein, Norway, Switzerland, Turkey, and Ukraine.
Zone 7
Australia, China people’s Rep, Hong Kong, Iceland, Indonesia, Japan, Korea, Rep of (South), Macau, Malaysia, Philippines, Russian Federation, Singapore, Taiwan, Thailand, and Vietnam.
Zone 8
Armenia, Azerbaijan, Bosnia Herzegovina, Brunei, Croatia, Georgia, India, Jordan, Kuwait, New Zealand, Oman, Qatar, Saudi Arabia, Solomon Islands, South Africa, Tajikistan, Turkmenistan, United Arab Emirates, and Yemen.
Zone 9
Afghanistan, Albania, Algeria, American Samoa, Angola, Anguilla, Antigua, Argentina, Aruba, Bahamas, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Botswana, Brazil, Burkina Faso, Burundi, Cameroon, Cape Verde Islands, Cayman Islands, Central African Rep, Chad, Chile, Colombia, Comoros Islands, Congo, Congo, Dem. Rep. Cook Islands, Costa Rica, Cuba, Curacao, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, Faeroe Islands, Fiji, French Guiana, Gabon, Gambia, Ghana, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea Rep., Guinea-Bissau, Guyana, Haiti, Honduras Rep., Iran, Iraq, Israel, Ivory Coast, Jamaica, Kazakhstan, Kenya, Kiribati, Korea, D.P.R of (North), Kyrgyzstan, Lao Peoples Dem. Rep, Lebanon, Lesotho, Liberia, Libya, Macedonia, Madagascar, Malawi, Maldives, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Moldova, Rep of, Mongolia, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Rep of, Nepal, Nevis, New Caledonia, Nicaragua, Niger, Niue, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Puerto Rico, Reunion, Island of, Rwanda, Saipan, Samoa, Sao Tome & Principe, Senegal, Serbia & Montenegro, Seychelles, Sierra Leone, Somalia, Sri Lanka, St Barthelemy, St Eustatius, St Kitts, St Lucia, St Maarten, St Vincent, Sudan, Suriname, Swaziland, Syria, Tahiti, Tanzania, Togo, Tonga, Trinidad & Tobago, Tunisia, Turks & Caicos Islands, Tuvalu, Uganda, Uruguay, Uzbekistan, Vanuatu, Venezuela, Virgin Islands (British), Virgin Islands (US), Zambia, Zimbabwe.

Download the Standard delivery rates for each weight and Zone here.

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