We support community health and social care in the UK by drawing on our diverse skills and competencies, including national policy implementation, management consultancy to local authorities, service integration, service improvement and social care leadership.
We encourage individuals and organisations to creatively seek their own solutions to challenges, and see ourselves as partners in the process of creating change. We believe that people, whether in communities or government, need the right knowledge, understanding, skills and practice to make change happen – we call this ‘capacity development’.
Southend on Sea
Commissioned to review the council's occupational therapy services, our brief was to review the processes and procedures and to provide recommendations on:
- how the service could be improved
- the issues behind the continuing cost pressures
- the length of waiting times to completion of adaptations
- the potential for the Occupational Therapy service to be incorporated within the move to locality working.
London Borough of Sutton
Our review of Adults’ Social Services and Housing Group’s In-House Provider Service included:
- consideration of the full range of options, including ‘integration’ with other local authorities, health partners, social enterprise, trading arm, remaining in house, externalisation
- review short, medium and long term options for improvement drawing on best practice and evidence from elsewhere
- consideration of different solutions for different services; rather than take a one size fits all approach
- consideration of risks, financial and social benefits/costs for citizens (service users); staff working within services, council and council tax payers.
Doncaster Council and Clinical Commissioning Group
Our review to identify the potential for the organisations to integrate their services for adults required us to:
- identify existing areas of good practice within Doncaster and elsewhere
- consider the work on definitions and use of language already being used
- scope the potential for joint commissioning within the Social Care, Health, and Education community
- identify what success would look like in terms of quick wins, short to medium term plans and longer term aspirations
- engage with stakeholders from each organisation
- report our findings to the senior management teams in both the LA and CCG.
Darlington Borough Council
We provided senior leadership capacity in the councils commissioning service, leading on the development and successful submission of the Better Care Fund and led on the design and planning of a joint commissioning service between the LA and CCG, resulting in the establishment of a joint Director of Commissioning.
As part of the work we led on the development of a co-production agreement between the voluntary sector and the statuary services and provided line management to the commissioning service within the LA.